Shipping is available to the domestic US from our location in California. Most orders received before 3pm PST are shipped the same day, excluding weekends and holidays, or on the next business day. Rare exceptions may apply, however if unexpected delays are foreseen, the shop will take careful measures to communicate with you along the way. Once the order ships, you will receive an email update with shipping and tracking details. Please allow up to 2 business days for tracking updates. All reports of lost or stolen packages, or update to the delivery address are the responsibility of the customer. At the store's sole discretion, packages may be shipped with signature required upon delivery.

At this time, Disco Palma offers free standard shipping for all orders via USPS and UPS, as well as discounted expedited shipping options at checkout to give an accurate shipping rate based on your location and shipping time/carrier preference.

Please contact us via email at info@discopalma.com if you have any questions!

Disco Palma is California-based and required by law to collect local sales tax for California residents.

PayPal and all major credit cards are accepted payment methods. Other payment methods accepted include Shop Pay, G Pay, Meta Pay, and Venmo. Installment payments can be made via Shop Pay using a payment plan of your choice. This is a third party payment processor and Disco Palma is not affiliated or responsible for the handling of these payments or any interest charges associated with them and all questions or issues should be directed to the creditor.

For online purchases of apparel and footwear items, a written return request must be sent to info@discopalma.com within 3 calendar days from the date of receipt of delivery. All sales are final for all other Items as well as any in person sales of any category. Each item displays a detailed description, including size, measurements, and condition. Corresponding photos are displayed on each item’s product page and any visible flaws will be documented accordingly. 

Authenticity is guaranteed, however there are very rare exceptions in which items can be incorrectly identified by even the most highly trained eyes. In order for a return to be considered on the basis of inauthenticity, documentation must be provided by the item’s manufacturer. 

All approved returns, unless due to an error by the company, are the responsibility of the customer and transaction fees incurred from the sale in the amount of 3.9%+$0.30 of the order and/or item price may be deducted from the total refund amount at the discretion of the store. It is advised that returns be insured and have a tracking number, as refunds will not be issued for items which may become lost or damaged in transit. 

All items will be carefully inspected and photographed prior to shipping to the customer. Any returned items will be matched to these photos to ensure the item’s condition has not changed. Any item returned that is missing components or in a different condition than the condition at the time of the original shipment will be denied a refund. 

You may choose to photograph the item(s) prior to shipping to ensure there are no opportunities for discrepancies or disagreements. All returned items which are deemed acceptable based on the terms laid out above will be issued a refund within 3-5 business days of the receipt of delivery and a confirmation email will be sent. Processing times may vary by bank. Please allow additional time accordingly. 

All shipping fees paid by the customer, unless expressed in writing by the company, are non-refundable. The customer shall be responsible for all shipping fees for orders returned to the company due to an undeliverable address, refusal of delivery or refusal of signature.

Please reach out to info@discopalma.com for questions about specific items to ensure a more confident purchase and to further avoid returns.

Q: How often do you add new inventory to your store?

A: We are always looking for rare vintage and contemporary designer items to add to our collection. New arrivals are added to our site according to demand and size of our current inventory. If you don’t see anything you are looking for from our current inventory, we encourage you to browse our archive section and sign up for product alerts you can stay informed if/when a particular item becomes available again.

Q: What is The Library?

A: The Library is the next chapter for Disco Palma. What started as a curated vintage resale shop is evolving into something more inhabited — a full-service wardrobe agency and collector community built around rare pieces, intentional style, and the people who care about both.

At the center of that is The Library: a members-only space for collectors and industry professionals. The Collective Showroom is a dedicated space for a growing network of stylists, editors, brands, and tastemakers. It's where the sourcing happens, where collaborations are born, and where access to inventory beyond the main site lives. Previews is the collector-facing side, where the Collectors List lives.

Membership is by invitation. More details coming soon.

Q: What is the Collectors List?

A: As Disco Palma is shifting to a more community driven space, the Collectors List was created to give a more curated experience for the vintage die-hards. Members get early access to new arrivals, invitations to preview events, preferred pricing on select pieces, and a direct line to collections before they ever reach the main site. It's part of a larger vision for Disco Palma as a living, circular fashion ecosystem — a space where serious collectors, vendors, and industry insiders occupy the same room and the best pieces move accordingly.

Q: Why is it invite only?

A: Because exceptional pieces and the people who truly appreciate them are at the heart of what Disco Palma is building — not volume. The goal has never been to move as much as possible or exclusivity for its own sake. It's about curation, placing the right things with the right people, and making sure the community around it reflects that same standard.

If you'd like to learn more, reach out to info@discopalma.com.

Q: Does it cost anything?

A: Not at all. The point is to offer something meaningful to the clients and colleagues who contribute the most, and give them a unique way to engage with vintage.

Q: Do you accept consignments?

A: Yes! Disco Palma is always looking for the right people and pieces to grow with. Collections that align with the vibe and aesthetic of the shop will be considered for placement on the website, exclusive collector events on discopalma.com, a Platinum storefront on 1stDibs, and a professional network of stylists, editors, and industry insiders.

To start the conversation, send an email to info@discopalma.com with your name, a brief description of your collection (types of pieces, era, approximate quantity), and any photos you have available. If it feels like a good fit, you'll hear back within a few days.

Q: I want additional information on a particular product. How can I learn more?

A: Send any product questions to info@discopalma.com and we'll do our best to respond within 24 hours.

Q: Do you offer pulls for stylists, influencers or other creative partnerships?

A: Absolutely — building a community around vintage and creative culture is at the heart of what Disco Palma is about. Collaborations with stylists, photographers, editors, brands, and other creatives are always welcome and encouraged, whether it's an editorial pull, a vendor partnership, or something else entirely. Disco Palma has a brand new dedicated space for industry professionals via the Collective Showroom in The Library, and is always looking for the right people to grow with. To talk about a project, partnership idea, or request more information, send an email to info@discopalma.com with your name, what you do, and what you have in mind.

Q: Do you ship internationally?

A: At this time Disco Palma does not offer international shipping but we are working on making this available soon! If you are an international customer and are interested in a particular product or set of products, please send an inquiry email to info@discopalma.com. We may be able to fulfill your request for an additional fee.